Support
Your support for dataglobal, windream, eXpurgate and vysoft – Quick help and solutions at a glance!
Our commitment to your digital success
In today’s world of work, digital solutions are the key to efficiency and competitiveness. We understand how important reliable support is in order to exploit the full potential of your digital working environment. As your partner in the digital workplace, we are at your side for all questions and concerns relating to our solutions – from dataglobal to windream and eXpurgate to vysoft.
Our mission is to offer you not only innovative products, but also comprehensive and personal support so that you can rely on smooth use at all times. With fast, competent service and sound advice, we help you to overcome challenges and optimize your work processes in the long term.
Our products and your support team
dataglobal CS Support
Efficient data management and archiving
dataglobal helps you to organize and securely archive your data. If you have any technical questions or problems, our expert support team is on hand to help.
- Contact:
- Phone: +49 40 35550 281
- E-Mail: support@dataglobal.de
- Support hours: Monday to Friday, 9:00 – 17:00
The dataglobal CS Support Assistant
In the event of support, we offer the Support Assistant a simple way to record and provide all the information required for the solution. The Support Assistant not only takes into account log and configuration data from dataglobal solutions, but also the system and application event log if required.
eXpurgate Support
E-mail security made easy
Protect your company from unwanted emails and phishing attacks with eXpurgate . If you have any questions about configuration or technical problems, we are here for you.
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Contact:
- Phone: +49 30 520053 130
- E-Mail: support@eleven.de
- Support hours: Monday to Friday, 9:00 – 18:00
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Resources:
windream Support
Document management for maximum efficiency
windream is your solution for the structured administration and sharing of documents. Our support team will assist you with all questions concerning installation, usage and optimization.
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Contact:
- Phone: +49 234 9734 112
- E-Mail: support@windream.de
- Support hours: Monday to Friday, 8:30 a.m. – 5:30 p.m.
Online Support
Would you prefer to use our uncomplicated online support? No problem! Simply make an appointment with your contact person and download one of the following clients.
Once the application has been started, please provide your contact person with the ID number.
vysoft Support
vysoft supports you in optimally planning and managing your resources. Whether personnel, time or material – with vysoft you keep an overview and use your resources efficiently. Our support team will help you with all questions relating to the configuration and use of the software.
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Contact:
- Phone: +49 (0) 89 700 744 070
- E-Mail: support@vysoft.de
- Support hours: Monday to Friday, 9:00 – 18:00
Our common goal: your success
Each of our products – from dataglobal to windream and eXpurgate to vysoft – has a specialized support team to assist you with all your questions and challenges. But we are more than individual teams: we are a strong group that works together to provide you with excellent service and a first-class customer experience at all times.
Our aim is not only to offer you solutions, but also to ensure that you can successfully integrate these solutions into your processes and make the best possible use of them. We thank you for your trust and look forward to accompanying you on your path to digital success.