+49 7131 / 1226 – 500 info@dataglobal.com

managed IT services

Leave the operation of your IT services to our experts. Concentrate on your core tasks.

Your IT services managed by experts

Maintenance, administration and servicing of a wide range of applications, operating systems and data centers are time-consuming. In addition, the costs for these IT services are not transparent and result in high monthly fixed costs.

What if you could simply entrust these problems to an expert? What if you finally had more time for your core tasks because your IT is running reliably?

 

With dataglobal Group’s Managed IT Services, you put your IT operations in experienced hands. What you can expect: less effort, lower costs and more security.

We have been operating as a managed service provider for over 25 years and successfully take over IT services for our customers. Across all industries and regardless of company size.

Our goal: to give you more time for your core business.

Efficiency

Eliminate time-consuming routine tasks by relying on our Managed Services.

Scalability

Thanks to automated monitoring, we offer the fastest response times in the event of a fault.

Reliability

You can count on our support. Our team of experts is on hand to answer your questions.

Optimization and further development of your IT landscape

The dataglobal Group’s Managed IT Services provide you with customized solutions for your IT systems. We take over the complete operation of data centers, operating systems, user management and dataglobal Group applications for you.

As a managed IT services provider, we pay attention to your individual requirements and provide you with the necessary information on the IT services you need.

Our services

  • Proactive support of company systems, operating systems and infrastructure services
  • Consulting, design, planning and operation of IT infrastructure environments
  • Design, planning and operation of ECM systems
  • Operation and management of archive and document management systems
  • Control of user management
  • Support for long-term archiving
  • Operation of dataglobal Group solutions

Your business benefits through Managed Services

Plannable, monthly IT costs

Modern and smart IT solutions

Constant availability of IT services

System compliance in corporate IT

Continuous and error-free IT processes

1st, 2nd and 3rd level support and cloud services

Development, maintenance and management of IT security processes and tools

Agreement and compliance with service level agreements

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Individual advice in the areas of hardware, software and IT services

Our goal: to give you more time for your core business.

Our goal

Services in detail

Services for our solutions

  • System checks (productive and test systems)
  • Consistency checks
  • Patch management
  • User support
  • Documentation
  • Release Management
  • Call handling for software used

Operating systems

  • UNIX, LINUX, Microsoft
  • Documentation
  • System management solution for implementing, scaling and managing the systems
  • Managed Tools
  • Patch and release management
  • Life Cycle Management
  • Implementation of IT security
  • Server administration with storage connection and cluster operation

Long-term archiving

  • Archiving solution (ORACLE HSM, versity)
  • Interfaces to specialist departments, applications and services
  • Service continuity
  • Patch and release management
  • License management
  • Call handling for deployed IT infrastructure

User management

  • Management of data repositories
  • Assignment of access authorizations
  • Documentation
  • Implementation of data migrations
  • Management of data repositories for customer data over their entire lifecycle
  • Interface between users and storage management
  • Advice on IT security concepts

What our customers say

"The dataglobal team is structured and process-oriented. Thanks to their constant availability and hands-on mentality, solutions are developed quickly."

"This is truly a service that is scalable and transparent. We can work on strategic projects with peace of mind while the dataglobal Group keeps our ECM landscape running."

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